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PROMISCUITY FOR THE MIND
Luckfogic.com recognizes the importance of data protection and your privacy is important to us. We are thoroughly committed towards protecting any personal information received from you. We value your privacy and appreciate your trust in us.
This Policy describes how we treat user information we collect on https://luckfogic.com. This Privacy Policy applies to visitors to our website. By visiting and/or using our website, and by interacting, sharing information or placing order with us through any other medium you agree to this Privacy Policy.
Luckfogic.com is a portal owned by M/s. Last Resort, an Indian Proprietorship Company, having its registered office at 20, Anveshan, Bopal, Ahmedabad 380058, Gujarat, India.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
When ordering or registering on our site, or connecting with us on Social Media, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
We collect information from you when you:
We may use the information we collect in the following ways:
How do we protect your information?
We have chosen Shopify as our platform which is certified as PCI DSS Level 1 compliant (being the highest level of compliance available). Thus, our website is scanned on a regular basis for security issues and known vulnerabilities to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All digital payment transactions are processed through a certified gateway provider and are not stored or processed on our servers.
Do we use 'Cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you enable cookies) that enables the site's or service provider's systems to recognize your browser, capture certain information and remember it.
For instance, we use cookies to help us remember and process the items in your Shopping Cart in case you have not logged in yet. Save time and effort since you don’t have to redo the selection process the next time you visit. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, do have a look at your browser's Help Menu to learn the correct way to modify your cookie settings.
If you do disable cookies in the browser: If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Third-party Disclosure
We do not sell, trade, or otherwise, transfer to outside parties your Personally Identifiable Information except in cases where we are required to share certain information with our business partner/vendors to enable them to customize certain products as per your specific needs.
Also, we might share your information with website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing and advertising.
To the extent possible, we will require the third parties referred above to follow the practices described in this Privacy Policy. We will not be held responsible for any misuse of your information by such third parties in any case.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Email Opt-Out
You can opt out of receiving our marketing emails anytime. To stop receiving our promotional emails, please write to connect@luckfogic.com. It may take about a week to ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you
transactional messages through email and SMS about your purchases.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are:
Ms. Durga Kavya Ramkumar
20, Anveshan, Bopal, Ahmedabad 380058, Gujarat, India.
Call: +91-9601536442
email: connect@luckfogic.com
If you have any questions about this Policy or other privacy concerns, you can also drop in an email to connect@luckfogic.com
Updates to this Policy
This Privacy Policy was last updated on 2 August 2021. We may change our privacy practices over time. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
As our valued customers, we’d like to keep you informed you about our Terms of Use and our Privacy Policy, which together govern your purchase and use of the products from us. If any of these points are unclear, please feel free to contact us.
You can simply buy as a guest without signing up; or you can create an account with LuckFogic.com and provide certain information about yourself as prompted by the Customer Information Form, including, your name, gender, email address, account password, mobile phone number and billing/shipping address. All of your information is protected by our Privacy Policy.
We will presume that the information you submit during registration is factually accurate. Since your LuckFogic.com account password is personal to you, we or our representatives will never ask for your login details. Hence, we’ll advise you that it is important you are careful about who and where you share information associated with your LuckFogic.com account.
Should you suspect any unauthorized use of your LuckFogic.com account, please immediately notify the Customer Care Team at LuckFogic.com. Please keep your email address up-to-date on your account set up at LuckFogic.com, so we can communicate with you electronically. We won’t be liable for any loss resulting from your failure to maintain the confidentiality of your account credentials.
The website can be used by any person who can legally contract under Indian Contract Act, 1872. Others, including minors or undischarged insolvents, are advised to transact through their legal guardian or parents.
In the event we discover, or it is brought to our notice that the Website is being accessed by anyone prohibited by law, we reserve the right to terminate such membership or to prevent such access/usage.
We will make every effort to ensure that information on pricing and availability of products on our site are accurate and up to date. However, on rare occasion, there might be an error in this information. In such cases, we reserve the right to undo the sale as long as the product has not been dispatched, pending correction of such information. We further reserve the right to change any information with respect to price & availability at any time, without prior notice.
Delivery timings will depend on the type of product and its delivery location. You can pay via any one of the following methods of payment: Credit/Debit Card, Net Banking, Digital Wallets including PayTM, UPI or Banker’s Cheque. Credit/Debit Card, Digital Wallets, UPI and Net Banking Payments are processed via our online payment service partners. We will continue to add new payment options to add to your convenience of transacting on the website and directly.
Are all these methods of payment in place please?
In case an order needs to be cancelled:
No cancellations allowed 48 hours prior to the LuckFogic Live Event.
If cancellation is possible, refund of your money shall be governed by our Refund Policy shared below.
We are happy to issue a refund. Choose ONE of the options below:
How to Request a Refund:
To request a refund, simply reach out to us with your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, do call our help desk at +91-9601536442 or email us at connect@luckfogic.com
All information made available to you through this Website are provided by LuckFogic.com on an "as is" and "as available" basis, either expressed or implied. We specifically disclaim warranties of any kind to the extent allowed by applicable law. You expressly agree that your purchase on this Website is based on your personal assessment of the available product information provided. Last Resort or its representatives will not be liable for any risk you might face as a result of such a decision.
LuckFogic.com is hosted on an SSL secure, PCI DSS compliant platform (www.shopify.com) which has amongst the highest standards of internet security for e-commerce websites. Any damages, or viruses that may infect your device on account of your accessing the site will be dependent on your internet provider & browsing habits solely. We are not liable for any damages as a result of such activities.
We reserve the right to remove or update any of the information or product contained on the website at our sole discretion, as is necessary from time to time.
We explicitly disclaim any responsibility for the terms of use and privacy policies that govern any third- party websites providing Social Media services, which are in no way associated with us and just let you view our information and communicate with us.
The right to modify or withdraw any part of the website or any of its content at any time without notice is at our sole discretion.
Availability at our end and your end
Our Privacy Policy will govern the use of your personally identifiable information. We understand the privacy of all information you provide is of a primary importance. Therefore, we do everything possible to use it carefully and sensibly. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please refer our Privacy Policy, which also governs your visit to our site.
When you use LuckFogic.com, you may also be using the services of one or more third parties. Your use of these third party services may be subject to the separate policies and terms of use of these third parties.
Terms and conditions may be revised from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website. It is your responsibility to review our Terms and Conditions regularly. Your continued use of the website following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.
These Terms were published on 02/08/2021.
Please contact us for any questions or comments regarding these Terms and Conditions.
Customer Care Number: +91-9601536442 | E-mail: connect@luckfogic.com
This website is owned and operated by M/s. Last Resort, an Indian Proprietorship Company, having its registered office at 20, Anveshan, Bopal, Ahmedabad 380058, Gujarat, India.