As our valued customers, we’d like to keep you informed you about our Terms of Use and our Privacy Policy, which together govern your purchase and use of the products from us. If any of these points are unclear, please feel free to contact us.
You can simply buy as a guest without signing up; or you can create an account with LuckFogic.com and provide certain information about yourself as prompted by the Customer Information Form, including, your name, gender, email address, account password, mobile phone number and billing/shipping address. All of your information is protected by our Privacy Policy.
We will presume that the information you submit during registration is factually accurate. Since your LuckFogic.com account password is personal to you, we or our representatives will never ask for your login details. Hence, we’ll advise you that it is important you are careful about who and where you share information associated with your LuckFogic.com account.
Should you suspect any unauthorized use of your LuckFogic.com account, please immediately notify the Customer Care Team at LuckFogic.com. Please keep your email address up-to-date on your account set up at LuckFogic.com, so we can communicate with you electronically. We won’t be liable for any loss resulting from your failure to maintain the confidentiality of your account credentials.
The website can be used by any person who can legally contract under Indian Contract Act, 1872. Others, including minors or undischarged insolvents, are advised to transact through their legal guardian or parents.
In the event we discover, or it is brought to our notice that the Website is being accessed by anyone prohibited by law, we reserve the right to terminate such membership or to prevent such access/usage.
We will make every effort to ensure that information on pricing and availability of products on our site are accurate and up to date. However, on rare occasion, there might be an error in this information. In such cases, we reserve the right to undo the sale as long as the product has not been dispatched, pending correction of such information. We further reserve the right to change any information with respect to price & availability at any time, without prior notice.
Delivery timings will depend on the type of product and its delivery location. You can pay via any one of the following methods of payment: Credit/Debit Card, Net Banking, Digital Wallets including PayTM, UPI or Banker’s Cheque. Credit/Debit Card, Digital Wallets, UPI and Net Banking Payments are processed via our online payment service partners. We will continue to add new payment options to add to your convenience of transacting on the website and directly.
Are all these methods of payment in place please?
In case an order needs to be cancelled:
No cancellations allowed 48 hours prior to the LuckFogic Live Event.
If cancellation is possible, refund of your money shall be governed by our Refund Policy shared below.
We are happy to issue a refund. Choose ONE of the options below:
How to Request a Refund:
To request a refund, simply reach out to us with your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, do call our help desk at +91-9601536442 or email us at connect@luckfogic.com
All information made available to you through this Website are provided by LuckFogic.com on an "as is" and "as available" basis, either expressed or implied. We specifically disclaim warranties of any kind to the extent allowed by applicable law. You expressly agree that your purchase on this Website is based on your personal assessment of the available product information provided. Last Resort or its representatives will not be liable for any risk you might face as a result of such a decision.
LuckFogic.com is hosted on an SSL secure, PCI DSS compliant platform (www.shopify.com) which has amongst the highest standards of internet security for e-commerce websites. Any damages, or viruses that may infect your device on account of your accessing the site will be dependent on your internet provider & browsing habits solely. We are not liable for any damages as a result of such activities.
We reserve the right to remove or update any of the information or product contained on the website at our sole discretion, as is necessary from time to time.
We explicitly disclaim any responsibility for the terms of use and privacy policies that govern any third- party websites providing Social Media services, which are in no way associated with us and just let you view our information and communicate with us.
The right to modify or withdraw any part of the website or any of its content at any time without notice is at our sole discretion.
Availability at our end and your end
Our Privacy Policy will govern the use of your personally identifiable information. We understand the privacy of all information you provide is of a primary importance. Therefore, we do everything possible to use it carefully and sensibly. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please refer our Privacy Policy, which also governs your visit to our site.
When you use LuckFogic.com, you may also be using the services of one or more third parties. Your use of these third party services may be subject to the separate policies and terms of use of these third parties.
Terms and conditions may be revised from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website. It is your responsibility to review our Terms and Conditions regularly. Your continued use of the website following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.
These Terms were published on 02/08/2021.
Please contact us for any questions or comments regarding these Terms and Conditions.
Customer Care Number: +91-9601536442 | E-mail: connect@luckfogic.com
This website is owned and operated by M/s. Last Resort, an Indian Proprietorship Company, having its registered office at 20, Anveshan, Bopal, Ahmedabad 380058, Gujarat, India.